Kinetico Water Softener Reviews

Read Our Kinetico Reviews!

I just had my system installed by Alberto and Jay, and I wanted to say that they rocked. Got it all in and gave me some instructions to follow, all while being determined to detail and professional. Thanks, fellas.


Alberto kept me informed on his arrival time. He was professional and exceeded my expectations concerning the install of the water filtration system. I also need to put a plug in for Tracy for her patience and skills at making things happen behind the scenes...a true unsung hero. They both deserve a raise!

Sid W

Very quick and easy from quote to final install. The system works great and the tech did a great job with install. I’m very happy with the system and RO filter. I can instantly notice a difference in water quality throughout the house. Highly recommended. They also offer unmatched options for in-house payment plans that have 0 interest.

Kyle James

We're very glad we got this installed. The technician, Alberto, was very polite and thoroughly explained what he was doing and what we would need to do.

Jonathan Myers

We have had our Kinetico water system for a little over a year now and don’t know what we would do without it. Knowing that my appliances are protected from hard water damage and that our product is warranted for 10 years keeps my mind free for other things in life. And since we put in a reverse osmosis system also, our whole family is drinking much more water. It tastes better than bottled water and is better for our ecosystem. Would recommend Kinetico to friends and family. Thanks!

Donna Escalante

"What a difference! I chose Kinetico because of the simplistic nature and no electric or timers. I was very much at ease with the way the representative sat down with us and talked about our water and the Kinetico system. We had a couple of companies out to test our water and to tell us about their system. I liked that Kinetico is American made and installed by Kinetico employed installers. Pure professional."

David Olsen

"I love my new Kinetico. We have been through two softeners since living in San Antonio. We purchased a Kinetico four years ago and have had no problems or maintenance needed. Our water is soft all the time and we don't have the hassle of timers and electronics going out. I would highly recommend this product to everyone in need of a water softener!"

Shay Bird

"We have had a Kinetico water softening system and reverse osmosis drinking water system for over five years, and the systems have served us well. We looked at other systems, but not having to install electricity for the system, not having to learn how to set a computer/timer, and having soft water on demand sold us on the system. You may pay a little more for the system, but it is worth the price. Chris and his crew have provided great customer service over the phone and in person since we purchased the system. I highly recommend Kinetico of San Antonio."

Pete Siegal

"We've had a Kinetico water softener in our home for almost 11 years. We recently replaced our older reverse osmosis drinking water system for the newer Kinetico K5 RO system. We love them both! While we don't anticipate building another home, if we did the first thing on the list would be Kinetico! These products have our highest recommendation."

Dennis Means

"I am still in awe of how much the quality of my water has changed since Kinetico put in our new water softener last week. I noticed the most difference in the shower, the water used to feel much less comfortable on my skin that it does now, and my hair seems to be improving as well."

Keith S.

"I strive on getting things right the first time and I like to research my purchases before I make them. Back in March I decided Kinetico was who I was going to do business with. The owner Chris went over my concerns step by step which assured me I'd be getting my moneys worth. He's a true professional. It's been a few months since they installed my water softener and I've never been happier!"

Samantha G.

"I had a K5 reverse osmosis drinking system installed into my home just a few months ago by Kinetico. I've noticed a drastic difference and now my water actually tastes like clean water. If you're from San Antonio you know how bad the water can get in certain areas. I really appreciate the amount of time they spent on the whole process which is why I'm writing this review. My next step is to purchase a water softener but I'll have to budget that one out for now. All in All this is a great water softener company and I highly recommend them."

Thomas D.

"Incredible water softener and reverse osmosis system!! Absolutely the best we have EVER had. The service was excellent and the entire team was very customer service oriented. The system has greatly reduced the hard water build up on all of our bathroom fixtures and we no longer have hard water spots on the dishes coming out of the dishwasher. Additionally, our family enjoys good tasting water. In fact, my daughter regularly fills gallon containers to bring back with her to school because the water is so superior tasting. I can say this has been one of the best day-to-day investments we have ever made. Thanks Kinetico!"

Greg Fern

"Was really happy with the service and result of our installation with Kinetico. Everyone was informative, and very professional. Am really liking be able to drink the water from our "special" faucet as we were only drinking bottled water before. Cooking and making pitchers of drinks is now delightful with the clear and good tasting water. Would give kudos to Kinetico in all areas."

Laura Kessler

"We live in the rural Hill Country. Our water is so hard we could pour forms with it. The Kinetico Water System has made our water better than any found in the city. Not only is our water problem solved, the system is so economical and simple to use. Not using electricity eliminates the need for special circuits or timers. The system reacts to the amount of water used, not a timed event which means that when little water is used, little salt is consumed. Additionally, having two tanks alternating cycles means that there is no time-out. The water system is filtering water continuously making it available at all times. After living with the Kinetico system, I would not consider another brand. The local dealer also provides excellent and timely service."

Thomas Blackwell

I purchased my first salt based water purification system back in 1987. The water quality was good but the system needed quite a bit of attention. Between salt usage, difficultly in changing the RO filters, and mechanical problems, I began to wonder if the whole experience was worth it. I endured and after a time the system became a little more stable but still required at least one visit a year to repair some sort of mechanical issue. With our new Kinetico whole house & RO system soft water is how a breeze with superb water quality. The Kinetico system requires no electricity so there are no mechanical timing devices.

Fred Casillas

What a difference! I chose Kinetico because of the simplistic nature and no electric or timers. I was very much at ease with the way the representative sat down with us and talked about our water and the Kinetico system. We had a couple of companies out to test our water and to tell us about their system. I liked that Kinetico is American made and installed by kinetico employed installers. Pure professional.


I had my water softener installed about a month ago. Sales guy was straightforward and not pushy, and the install was quick and professional. I was not "pre-plumbed" for a softener so they had a guy come out and install one in my garage. The system seems to be working great. I have noticed I use quite a bit less salt compared to the electric system I had that quit on me.

Mark Venderburg

I have been a marathoner for the past 5 years, and a runner for 22 years, so you can imagine how much water I drink. The key is it must be healthy water. I have found that the reverse osmosis Kinetico is by far the best water I have put in my body. I have noticed a big increase in my stamina and recovery from proper hydration with this system. I highly recommend it for anyone who is a regular water drinker. I love it!