I want to give a big shout-out to Albert Rabago , the technician who came to my home today to check on my water softener. He did a great job and was very professional.
Albert thoroughly checked the entire system and explained everything clearly. He found the problem problem, and showed me what should be done . He also checked for leaks, inspected the connections inside and outside, and addressed my concerns about whether I was using hard or soft water when watering my grass. He told me to how to manually
Switch the tank to bypass the soft water that was going into the backyard .
He was patient, knowledgeable, and made sure I understood the solution. I truly appreciate his help.
Thank you, Albert for your great customer service.
