Well Water vs City Water

Water softener san antonio Kinetico water softening

Well Water vs City Water And Water Softeners

Whether your water supply comes from the city or from a private well, a whole-house water softener is a smart investment. No matter which water supply you have, chances are you have hard water – especially here in San Antonio and the Hill Country. Well water naturally picks up minerals along its way into your home, and city water, though filtered, still contains minerals and some contaminants.

With industry-tested products from Kinetico San Antonio, you can enjoy soft water no matter where your home’s water source comes from. We’re proud to provide long-lasting solutions for our customers so they can be confident they’re drinking and using safe, soft water. Read on to learn more about the difference between well and city water and how your household can benefit from our services.

City Water

Although the Environmental Protection Agency requires city water to be filtered of certain contaminants, it still contains elements that can be harmful to your home and can dry out your skin. City water is typically water that initially contains pollutants and contaminants, but it is treated on a daily basis with chlorine and fluoride to remove or reduce them.

While the contaminants are reduced, city water still contains minerals like calcium, magnesium, iron and sometimes sulfur, which make the water hard. Hard water sometimes tastes, looks or smells odd, and it can negatively affect cleaning your dishes, laundry, hair and skin. When hard water and soap react, suds are not formed fully and may not be rinsed off completely. This problem is what causes water spots on dishes, dry skin and hair and faded clothing.

Well Water

With a private well, your water comes directly out of the ground. The groundwater is naturally filtered through the earth’s surface as it runs into your well, but it also picks up minerals and contaminants along the way. As your water runs through the ground, it can potentially interact with dangerous contaminants like pesticides and fertilizers.

The same minerals found in city water can also be found in well water, causing you to have the same issues with hard water. Even if your well water doesn’t taste or smell bad, it can still be negatively affecting your plumbing and appliances with mineral buildup. If you’ve noticed cloudy or discolored stains in your bathtub or toilet, that’s a tell-tale sign you have hard water.

Water Softener For Well Water And City Water

Hard water’s effects on your appliances and plumbing can cost you hundreds – even thousands – of dollars in repairs and replacements. An easy way to prevent this is to invest in one of Kinetico’s water treatment systems. A water softener will remove these harmful minerals, protecting and prolonging the life of your appliances.

If you have a well for your water supply, a water softener will help maintain your well for many years to come. Even though it’s the city’s job to maintain water quality if you have city water, you’ll have to take the extra step of installing a water softener to truly get clean, soft water.

We understand everyone’s water situation is different, which is why we offer free water testing to ensure we help you pick the right system to fit your needs. Knowing exactly what’s in your water will guarantee the system you pick will take care of all your hard water problems. Contact us today for your free water assessment, and get started on transforming your home’s water supply for the better!

Reach Out To Our Team Today

No matter if your home runs on city water or well water, the team at Kinetico Water Systems is here for you. Let our technicians provide your San Antonio home with a water test and get you set up with the perfect water softener. For more information or to schedule your service, contact us today!

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Kinetico Water Softeners are rated 4.9 out of 5 from over 1,600 reviews.

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Jonathan Myers

We're very glad we got this installed. The technician, Alberto, was very polite and thoroughly explained what he was doing and what we would need to do.

Kyle James

Alberto kept me informed on his arrival time. He was professional and exceeded my expectations concerning the install of the water filtration system. I also need to put a plug in for Tracy for her patience and skills at making things happen behind the scenes...a true unsung hero. They both deserve a raise!


I just had my system installed by Alberto and Jay, and I wanted to say that they rocked. Got it all in and gave me some instructions to follow, all while being determined to detail and professional. Thanks, fellas.