When Should A Water Softener Be Replaced?

May 12, 2020

Having your water softener makes it easier to get rid of your home’s hard water problems. A good system should last roughly 10-15 years. Kinetico has higher standards than that, though. In fact, the first Kinetico water softener system we ever sold in San Antonio is still in operation – and that was several decades ago.

Here are a few signs to look out for when it’s time for a replacement water softener.

Water Taste
If you start to notice that your water has a taste that doesn’t sit right, or tastes bad, it’s time to replace it. Usually, that taste indicates that your water softener isn’t filtering out minerals or other materials.

hard water in san antonio

Hard Water Spots
If you start to see spots on your drinking glasses or your shower doors that look new to you, then there is a pretty solid chance that your water softener should be replaced. Scale buildup is an indication that there is hard water.

Reduced Soft Water
When you start to notice that your soap isn’t lathering as quickly as you’re used to, or that the water feels less soft than you’re used to, this is usually an indicator of hard water. If you’ve been experiencing this, then it may be a sign that it’s time to replace your softening system.

Laundry Issues
Hard water will make your clothes feel stiff and dull. You’ll notice a difference from how it typically has felt in the past. The problem may seem like it’s coming from your detergent, but instead, it’s coming from your water softener.

Salt / Potassium
Water softeners use salt or potassium as a rinsing agent during the softening process. If your softener stops using salt or potassium altogether, that’s a clear indication your unit is not working and may need replacing. If your system is using more salt or potassium than it has in the past, it’s a good idea to replace it with a new model that is more efficient and will last longer.

If you’ve been dealing with any of these issues, it’s a good idea to contact a professional at Kinetico San Antonio to replace your system. Give us a call today and find out the system that’s the best for you!

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Kinetico Water Softeners are rated 4.9 out of 5 from 628 reviews.

Jonathan Myers

We're very glad we got this installed. The technician, Alberto, was very polite and thoroughly explained what he was doing and what we would need to do.

Kyle James

Alberto kept me informed on his arrival time. He was professional and exceeded my expectations concerning the install of the water filtration system. I also need to put a plug in for Tracy for her patience and skills at making things happen behind the scenes...a true unsung hero. They both deserve a raise!


I just had my system installed by Alberto and Jay, and I wanted to say that they rocked. Got it all in and gave me some instructions to follow, all while being determined to detail and professional. Thanks, fellas.