Questions & Answers

What Is Hard Water?

Hard water is highly concentrated in minerals such as calcium and magnesium. Present in more than 85% of homes in the U.S., hard water can often be identified by the scaling it leaves behind and its effect on your hair.

Why is the Water Hard in San Antonio?

San Antonio and the Hill Country have some of the hardest water in the country. But do you know why? The answer is actually below us. Chris Knippa, owner of Kinetico San Antonio, explains why water softeners are so important in south Texas.

Why Does My Skin Feel Slippery After Showering With Soft Water?

One question Kinetico San Antonio hears frequently from customers is, “Why does my skin feel slippery after showering with soft water?” It’s actually a good thing. Chris Knippa, owner of Kinetico San Antonio, explains why.

What Type of Salt to Use in My Water Softener

One frequent question customers ask is about the type of salt to use in their Kinetico water softener. Chris Knippa, owner of Kinetico San Antonio, has the answer.

How Does A Water Softener Work?

A water softener works through an ion exchange process in which resin beads are dropped into a tank. These resin beads absorb the minerals in your water that causes hardness, swapping places with salt ions. Learn more about how a water softener works.

What’s the Difference Between Well Water and City Water?

City water must meet federal standards before it reaches your home. Homeowners with well water hold the responsibility of ensuring their water is drinkable. Learn more about city water versus well water.

Why is My Water Cloudy?

When your water is cloudy, it is a sign of suspended solids in the water supply (also known as turbidity). A certain degree of turbidity can be normal, but is also can be caused by land disturbances, such as construction or storm runoff. A home water test is your best bet on determining the hows and the whys of your home water turbidity.

Should I Test My Water?

Just because your water meets federal standards, doesn’t mean you’ll be happy with it. Our home tests not only tell you what’s in your water, they help us match you up with the right system. Those with well water should test their water once a year. Learn more about home water testing.

Why Is There Chlorine In Tap Water?

Chlorine has been used in public water systems since the 1850s as a form of disease control. However, once the water reaches your home, the chlorine is no longer necessary. In fact, the taste and smell of chlorine can be bothersome for some, who choose to add a dechlorinator to their home water treatment system.

Why Does My Water Smell?

The most common ways water can taste or smell funny is when it’s earthy (algae), metallic (iron, copper, zinc, or manganese) or when it has the odor and flavor of rotten egg (hydrogen sulfide). Metallic tastes could be a sign of aging pipes, and you may consider hiring a plumber. At federally-regulated amounts, hydrogen sulfide may not cause a threat, but it can make your water undesirable. Learn more about common water problems.

Do You Have Green Water Softener Systems?

By their very nature, Kinetico’s water softeners are sustainable products. They are non-electric and, because they only run when they are needed, they conserve water and electricity. Learn more about green water softeners.

What Is Reverse Osmosis?

Reverse osmosis is a water treatment process that pushes tap water through a semi-permeable membrane, which filters out the contaminants. Kinetico San Antonio offers both point of use and whole house reverse osmosis systems. In fact, our K5 Reverse Osmosis System is the best you will find!