How to Check Softener Salt Levels

Hey, Kinetico owners! Do you ever find yourself scratching your head when it comes to filling or replacing the salt in your water softener? How much is too much? How much is too little? Where does it even go? Fret not, your answers await! Straight from our team to you, here is some fast and friendly information on salt management and your Kinetico quality water softener.

1- Locating Your Brine Tank

First thing’s first, locating your brine tank. On a classic Kinetico series water softener, your brine drum will be located alongside the twin resin tanks. These are usually installed in your garage. The drum-shaped brine tank will be larger than the resin tanks and is often tan with a black lid. The brine tank is important because its job is to hold salt or potassium and make brine for regeneration.

2- Checking Your Salt Levels

To check your salt levels, simply remove the lid to your brine tank and take a look. An easy way to remember how to maintain proper salt, or regenerant, levels is to make sure you can never see the water at the bottom of your brine tank. If you can see water when you check your salt levels, its time to add more regenerant. At Kinetico, we also recommend to add salt whenever there is enough room to hold one bag. Only use high quality salts, we recommend the Diamond Crystal brand salt pellets sold at local box stores such as Home Depot and Lowe’s. Always use salt pellets and avoid using salt crystals, which can contain dirt and other unknown elements.

3- Adding Salt to Your Brine Tank

There can be complications if you add too much salt. To avoid salt bridging, the buildup and solidification of regenerant that can prevent proper regeneration, only fill your brine tank to the halfway point. This level of salt is sufficient for regeneration without being at risk for salt bridging. If you have trouble with salt bridging, check out the K-Spray Brine system at your local Kinetico.

Kinetico water softeners are both energy and salt efficient, so you won’t have to check on your salt levels too often. But, as they say, knowledge is power! Now, when you notice a change in your soft water, you have the necessary knowledge to locate, examine and replenish your system’s salt levels. Need more in-depth help? Let us know how we can help.

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Comments

  1. Kinetico Water Softeners says:

    Excellent post, which answers a ton of frequently asked questions. Think I may quote a bit of this for our Kinetico customers, or at least a trackback.

  2. I recently moved into a house with a Kinetico water softener system. We just added more salt as it was low/almost empty, but now our water has a salty taste to it. Did we do something wrong or is there settings that can be changed? Any help would be appreciated.

    • Hi Leslie! Adding salt to the almost empty brine tank was the right thing to do. There should not be a salty taste, so that’s a sign of needed professional service in order to diagnose the cause of this issue. The Kinetico system is designed to be completely maintenance free with the exception of just adding salt. We always recommend only using the Diamond Crystal Salt Pellets over other brands because of its purity level.

  3. Nancy Polanco says:

    Moved into a Home that had its Kinetico Softner on bypass and the brine tank empty except for a few pieces of salt. We want to get it up and running but can not find proper steps online just opinions. This is what I found:

    The following only after brine tank cleaning and tank is dry and empty …

    1. put in a couple gallons of water

    2. add salt until you see no water

    3. wait at least two hours

    4. do a manual regeneration (don’t use water during regeneration)

    5. after regeneration look in brine tank and add salt to cover water.

    The following as a routine maintainence every month or every couple months …

    1. open top of brine well (remove cap)

    2. add a gallon of hot TAP water down the brine well

    3. put cap back on brine well

    Is this correct?

    • Kinetico San Antonio says:

      Hi Nancy,

      To add salt, simply remove the lid to your brine tank and make sure you’re starting with a clean tank. An easy way to ensure the proper level of salt, or regenerant, is to make sure you can never see the water at the bottom of your brine tank. If you can see water when you check your salt levels, it’s time to add more regenerant. Only use high-quality salts, we recommend the Diamond Crystal brand salt pellets sold at local box stores such as Home Depot and Lowe’s. Always use salt pellets and avoid using salt crystals, which can contain dirt and other unknown elements. Once you have salt at the proper level, turn the bypass to the “In Service” position. You should hear the unit filling up with water at this point and preparing to provide soft water. If this doesn’t take place, you’ll want to contact us to have one of our trained technicians get your system back into working order.

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